Not sure where you see anyone insulting you?
Our number one priority is the animals, not your feelings. Now, that being said, no one is intentionally trying to attack or belittle you. You've been given instructions several times over, and you come back asking about something else without telling us if you've fixed what we've already told you to fix. People are here trying to help you but you have to follow the guidance that you're being given. Don't get defensive like someone's out to get you, we're not, we're just not going to sugar coat things just to make you feel better. No one is being disrespectful towards you, but again, your feelings aren't our priority.
Have you corrected the situation with your hides? Fixed your humidity issue? Corrected your temps? Did you call Wilbanks to let them know you're having some issues? If so, did you let them know about your enclosure's shortcomings and what you're doing to correct them? Have you done anything that any number of posts on this thread have suggested you do?