Help with ball python skin

[Bogertophis]

Get some of that shed ease by zilla read the directions on it. Says something like put it in look warm water for 20 minutes and make sure you watch the snake so he doesnt drown. Should be good after that. Dont try hard to peel the skin off. If it doesnt come off keep soaking the snake every day.

The OP has already tried a soak- this is obviously an area that was damaged from rubbing his head, & it needs to heal ​now.

Not to mention that suggesting the OP soak the snake without specifying the shallow depth of the water for safety is rather risky advice, especially when they have some difficulty with English as a second language already. We need to be clear & helpful here, ok?