Quote Originally Posted by ClarinetPhoenix View Post
Just an update here, they finally got back to me. Mentioned about how they are dealing with increased order volume with COVID-19 and all.

I'm not in a hurry, I don't need them right away. I'm still waiting on my APcages I am buying these for anyway.
I understand the shortages and whatnot, was more irritated that the site wasn't updated and they took over 3 weeks to contact me at all about it.
Communication is key.
I understand what you mean here. That's what I liked about APcages, they were very up front with lead times so I knew what to expect before I ever placed an order. I get frustrated because some companies are using Covid as an excuse for poor customer service and shipping times, when they weren't doing the best job pre-covid. That's a conversation for another time though, I'm glad they finally let you know what was going on! I'm waiting on APcages to ship one out to me as well but I went with Proheat so they just mailed it straight to them to install for me.