Thank you so much for all the info. I did a ton of research before I got her and then they asked me some questions in store and told me that all I read was wrong. They started telling me that what I read was too cold. Said all I need is a heat bulb and just get her hot spot to 95. When I told them the problems I was experiencing they were helpful at first then told me I should just return her and that she wasn't having all these problems at the store.

I'm not saying they aren't trying to take care of their animals, but I don't want to return her like she is some product I'm dissatisfied with.

I'll pick up that book and I was wondering where do you get the indoor out door carpet from?