Assuming you tried all the easy stuff:
-Slow thaw rodents in warm (not hot) water
-Hairdryer for finish temp.
-Pre-scent room
-Feed at Dusk
-Live Scent item
-Gerbil Bedding Scent Item
I've also noticed that f/t eaters won't touch rodents that have been frozen too long. If you don't know the age of the prey: Try fresh killing a rodent and then freezing it for a day prior to thawing it and trying to feed it off.
Note: Dirty substrate can also be a f/t mood killer for a ball python.
Worst case: Grow your own rodents--fresh!
Good Luck!
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