I'm still new to owning ball pythons but we have two now and one or ours is never out of her hide even at night untill it get closer to feeding day every 14 days around day 10 she starts to get more active but other then that the most she moves into go from here hot hide to her cold and back she eats very well. Then our other one is the complete opposite comes out of her hide very night around 11pm and roams around for an hour and back to a hide I think as long as your animal is eating and shedding good all is fine from the sounds of it though you can't get into the hide to remove your animal from the hide I may be wrong but that doesn't sound like a good hide some one correct me if I am wrong