Just venting at this point. I did have Amax insurance when the wreck happened. Not very pleased with them in general. After hours number would not even set up a tow truck or rental car. 9 days after the wreck and the appraisal was just done yesterday. Found out now they have a desk appraisal as a secondary appraisal process??? Was told could take up to 30 days to get a decision made. I purchased a Honda Accord to get me by while they drag their feet. I went with USAA for the insurance.