So I realize this is an old thread however it is worth commenting as my experience trying to buy the same book from the same place has failed miserably. I live about an hour away and have yet to see the book lost in shipping by a carrier they made as the only choice. This is an Amazon purchase FYI.Instead of trying to help I was initially met with just wait a little longer.
After realizing this place was so close only through looking at tracking progress I figured over a week was rediculous and all of that time the tracking said it was out for delivery. Clearly the package is lost. My second attempt at contacting them was met with the what do you expect from free shipping and that brought on a third contact to clarify shipping was paid.
I then got the speech about how unfair Amazon was in terms of shipping money being distributed. I just ordered a book and don’t really care how unhappy the Amazon arrangement makes them. That’s between them and Amazon. I just shop for the best price like anyone. I don’t feel getting a reliable courier and the product I paid for is out of the realm of reason yet all I get is resistance and ridicule for being cheep.
I would have paid more had the option been given and the identity of the shipper been available at time of purchase. This shipper is nothing but failure at best and if despite it being the cheapest available they still lose money as they claim why do business with them. I have never bought anything prior to this and if book does show its being sent back on my dime. I don’t get the impression my business is needed or wanted so I will spend my money elsewhere. Maybe as a walk up store they are fine but internet service is lacking. Just my experience and since it’s probably going to cost me more to actually get the book from another store it at least deserves some air time.