I honestly have no clue. It's a corporation, so any changes to the system are slow as molasses.
Like, the care guides we give out to customers have the right temps listed, and mention the hides and such. It's just the method to everything is so behind on the times. Like Thermometers to monitor the temp ranges. But no mention of what to do otherwise.
I'm lucky enough that most of the employees at my store will come to me for opinions or questions and I can steer them the right way. We also have a reptile specialty shop not too far away so I can point them there for a thermostat as well.
I know not every store can run the same... but mine actually has a vet who will see our animals in the same building. So we will have critters in an out when needed. Like right now I have a guinea pig with a bite wound that abscessed in treatment. So it bugs me when people just assume we kill anything that isn't sellable.
I've adopted far too many critters that were unable to be sold. My newest being a chinchilla. Adoption means 0$ paid to the store. And that was after having dropped 100$ at the vet.
2 of them were ball pythons. 1 because it would only eat live. Another for a severe burn from the breeder. Again, both having spent time at the vet as well beforehand.
I try and give my customers the best options with what I have. And hopefully, some follow through and pick up the stuff I tell them to at that reptile shop. But even with that, you'll have people picking up turtles off Craigslist and calling me a liar for telling them they need UV light and heat sources.
It's frustrating at times since you always have to deal with the constant complaints everywhere else as well. I'm sure Sunnieskies gets it a bunch as well as they work at Petco...though it bothers me that sometimes they will just bash petsmart as well. Lol. I just know we both are trying to make do with what corporate will let us get away with though.
Or sometimes do it regardless, unless corporate is in for a visit....
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