Not everyone has the means to take time off work to receive an animal due to their field of work not allowing vacation at certain times or other personal circumstances. It isn't ideal, but as long as the reptile is held at the hub and not delivered to their porch, there is not a need for this level of criticism.
I've picked up deliveries as they arrived at a local hub first thing in the morning, and the boxes are kept inside the hub once they arrive where the temps range 60-75 degrees. I think few species would find this cold enough to result in a death post arrival without a pre-existing secondary issue within the length of a working day (i.e. snake was sold with poor immune function or existing RI, etc.).
At the end of the day, it is a personal decision and your opinion is out there for any other users to see and take into account.
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