Need some help with an online breeder

[Bogertophis]

I almost always e-mail a vendor with a quick question or two before buying. Doesn't matter if I'm dealing with a breeder, or a crafts person on Etsy. I just like to know that there IS actually someone on the other side! If I don't hear back, that is the end of the transaction, and that does happen, maybe about a quarter of the time.

Exactly! I consider that a good way to test them...or you may get an answer but you also can tell if they've got an attitude (easier to assess on the phone). I know some
people hate to talk to customers, but that's exactly what I want to find out. A good breeder who hates communication can always hire help in that area; either way, it's best to find out before we buy.