The downside of large scale breeders is that you are often dealing with employees, some that work in the snake rooms some that will answer inquiries.
If you want attention to details, communication, people that answer your questions and are hands on with the animals, then you want to buy from a small scale breeder.
Nothing wrong with large scale breeders however it's not for everyone, it's not for me unless I deal with them in person at a show......to me communication is key so is the first impression.