Thanks for the information guys, i knew that she was under the wrong impression of how to care for the snake, i just didn't want to tell her she is wrong and get her all pissy at me hehe. Once again the mistake of listening to a pet store person, she was saying how the guys said they don't need any heat source and can pretty much just stay in the temp of the house. I will tell her to pick up a heat pad and a temp gauge.