Not PetSmart. I won't name it but that doesn't exactly leave many other choices, haha.

I dont think ANY big box store has an appropriate snake care protocol. You can't just have a set of written in stone rules when it comes to animals and expect them to work for 100% of animals that come in. Poor babies. I have good hopes for her though. She perked up quite a bit. She still hangs pretty limp when I picked her up to put her away after her bath, but she seemed a little more active and less like a wet noodle.