thank you everyone for chiming in. I was able to receive help from a vet. my ball python was prescribed ceftazadime 90mg syringes. Though they said they weren't reptile specialist, they also suspect that it was septic just by looking at the redness on her scales and pinkness all around. I usually keep my snakes in sterilite tubs but now that I have one snake i used a terrarium. I have a heat pad on the bottom side that regulates the temperature through a herpstat ND. the temperature is typically around 92 degrees. Cool side uses a infrared headlamp at around 80 degrees in winter and its off during the summer. I don't have a humidity gauge but I use tinfoil to cover the screen to keep humidity in. I am going to purchase a humidity gauge and possibly move her back into a plastic tub if I do not achieve ideal humidity levels. Hopefully the antibiotics given will treat her and help her recover back to 100% I think i might have found the culprit that caused this. she had peed on the paper towel that i use as substrate but i haven't changed it for quite some time because i didn't know she peed. Poor thing must've been laying on dirty paper towel for quite some time... I feel so terrible.