The two times I opened his mouth I was alone. I gently held his body between my feet and opened his mouth with a cotton swab. The problem is, he's very head shy, so he starts squirming frantically and pulling his head away. I dont want to stress him any more becuase he has been with me for only 6 days. Yes, I can get someone to help. The substrate I saw was just stuck to his upper and lower lip. I stupidly used my finger to get it out. That's what caused the little bruise. Luckily the bruise is on the outside though. Do you have any ideas that I could use to remove the substrate? Thanks.