First regardless of the species you do not assist an animal that knows how to eat.
The question that will follow require detailed answers to get a better idea of what is next to follow.
How big is she? At 2 she should be between 120 to 200 grams so how much does she weigh?
Describe your setup to me.
What size id your current enclsoure size?
What substrate do you use, and how deep
What are you temperatures (on both sides)
How do you measure your type of tempertures (thermometer used and where do you get your reading?)?
What do you feed, how often and how (live, f/t, rat, mice, off tongs, in the enclosure etc)