Young BP and new owner feeding concerns

[Newbie39]

Hello!

My husband and I recently acquired an approx 6month old BP who was shown by feeding records to be a good eater. We've had him for 3 weeks and we've offered twice and he's completely uninterested in the food. We're using f/t hoppers (that's what the store said he was eating successfully). I can't figure out what I'm doing wrong. He's very active at night, literally climbing the walls. Fairly active during the day (exploring the new digs?) Anyway, he's pretty much terrified of the food and I don't know if it's the way I'm trying to feed him (I use tongs and in trying to make as little noise as possible, I've dipoles the mouse a few times).

Please provide us with your husbandry. Your temps hot/cold side? Humidity? Ambient temps? Are you offering feeder warm?