Well I called and Bobby answered this morning. He says he has no messages which is insane as we've called at least 30 times and would need a picture of the way the box was packed. Now how is that possible when the box came two weeks ago and my neighbor wasn't sure if the F10 would be in the same box ect ?
No apologies no nothing... I told him to call my Neighbor directly ( right now as we hang up) and gave him the #. I will be going elsewhere for hides, all my Heat Panels are from Pro Pranel and my F10 I get from Amazon so not a real big deal. The whole thing was a matter of principle more than the $14.99 my neighbor was loosing. I was hoping this thread was going to turn around but its even worse that he had no concern about the Customer Service and wants proof over $14.99. Done with them and will never recommend them again.


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