1. What is the temp of the substrate, should shoot for 87-89f temps might be to high for him. Also what is the ambient temp? in the room.
2. usually takes 2 weeks to acclimate him to his new setting. After fixing husbandry leave him alone for 2 weeks then try a small rodent.
3. What is the exact humidity, cypress tends to hold more moisture. Ideal is 50% humidity.
4. Also when he uses the restroom pay attention to the stool for signs of parasites, diarrhea etc.. should look nice brown solids with occasional white pellet of uric acid.
5. UTH needs to be on a thermostat to help regulate the temp in the enclosure.