That's a bunch of BS, find the law and read it over if it even exists. Call your local animal shelters and ask them about that supposed law, they'd know far better. Email their corporate office, tell them you didn't surrender the animal you wanted their vet to examine it and the employees never said you were surrendering it, now you've lost your pet because the store's employees were not forthcoming with you. Corporate offices hate bad publicity, if they come back with some more crap about not giving you the snake back, politely let them know you'll be going to a news outlet about how petsmart took your pet, I'd put money on results in your favor. Be polite, but direct.









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