Ok, I know this is an old thread but I'm new here, and I just bought a (half price, $39) ball python from petsmart last night. It must vary from store to store, because the girl who helped me to set up the snake's kit was super helpful, admitted she was afraid of snakes and still made 100% sure I was able and ready to take on the responsibility of said cuddly creature. The snake (now named Hecate) is the sweetest thing I've ever held, and I'm not usually a snake person. More of a rat person. Hecate was bought as a gift for my fiance (knowing full well I would be the one taking care of her, no worries) and I know he is going to absolutely adore her. The girl was even nice enough to take my panicked phone call right before closing because the snake was curled around the tanks thermometer! (yes i know i'm silly but she was throwing off the tanks readings). She seems completely healthy, I spent all day yesterday going over forums, and care guides, and blogs, (continuing to do so now, obviously). In truth this is a petsmart I would love to work at, I walked around while I waited for someone able to help me with the python and every animal seemed active, healthy, and no cage was over crowded. Not even the fish!!! Which i have never seen at a chain pet store.