Dont approach from above or in front of the face.. Dont touch the head... Go for mid-body with one hand (from behind) and once you lift her place the other hand under her behind the neck (a couple inches infront of the 1st hand) supporting her. Let her climb and go from hand to hand and dont dangle here. Maybe sit indian style on the floor (i stay off beds for pee reasons) and keep your hands close to/on your lap so she is secure... Also dont just put her in the middle of the room on the floor.. Thats like dropping us in the middle of the desert...once your learn her temperment and behavoir you'll know what shes comfortable doing. I have one Ball that does about anything as long as im a part of it and in contact with me and one that is always jumpy and ready to strike into the air if you dont keep him loose and calm and still hahahaha