What Kira said..^^^ those are missing scales on her head and it didnt just happen. Those are past scabbed over and look like there starting to heal already. Lucky she didnt get a infection. If she gets wounds (like near her belly in the pic) where its blood or cut please put antibiotic ointment on it to fight infections. Theres bacteria in the enclosure that could make things a lot worse. Make sure it is Antibiotic ointment only, no Pain Reliever. They can have a toxic allergic reaction to pain meds.