How to Setup a Glass Tank (20 long) With Pictures!

[PitOnTheProwl]

in terms of placing the probe between the glass and the UTH, they said that the probe is not designed to handle that much direct heat and that they have seen this lead to a melted probe. they didn't recommend having it even within direct contact of the glass above the heater, inside the tank..

This single statement tells me that the person you were speaking with really doesn't know or understand the purpose of a thermostat to regulate a heat source.

the thermostat probe is placed on top of the substrate showing a temp of about 88-90 f..

You do know that your snake can burrow and I can guarantee that the glass under the substrate is above safe temperatures.

The person I talked with on the phone two days ago said that the only documented cases of snakes getting burned from UTH's that they knew of were cases where the rest of the tank was much too cold and that the snake couldn't regulate it's temperature properly, huddling too close to the UTH heater out of desperation.

This right here makes me never want to buy or recommend another Zoomed product of any kind. You would think that they would know and understand a little something about reptiles considering it is their main business.......... I cannot believe they would have someone this stupid representing their product.

SMH........