Absolutely report that to someone, I work at a Petsmart and while we unfortunately cannot decide the price as a store location (which is really stupid) or give them all the space those big beauts need (we shouldn't even be sent snakes at near full size to put in a ten gallon tank for obscene prices), there is NO reason it should be so neglected. They can be helping it through the shed and 100% AT LEAST keep the tank clean. We have a ghost pastel enchi that's up to eating rats now, and it's incredibly frustrating that cooperate refuses to mark down the $350 price, even though we've had her since March and she's far too big. She's very healthy and a great feeder, not to mention sweet and very good with handling, people always love meeting her and end up with just "If only it wasn't for that price". Apparently we also once had a pied for around $400 and it was there for around a year, maybe more. The most they did was around $200 on black friday, but of course she didn't sell :/ The bananas are the same price

Please do let anyone and everyone in management at the store and even to cooperate that you saw that. It's completely unfair and they shouldn't be hiring employees to care for the animals that are either afraid of the snake and won't clean it, or just don't care. The managers should, if not for the health of the animal, for the appeal of the habitat to customers, have something done about it.