The probe is buried under the substrate and touching the glass, its also like fed under the EXO terrarium background so it can't move either (though I guess I could make sure the probe is stuck under that background so theres no chance that she could pee on it if she does dig down into it), the water bowl is on the other side as well so it can't really be that either.
Going to go ahead and troubleshoot it like Ba11er has mentioned, I guess if it is warm to turn it up a bit more since the heats trapped in the substrate and also around the probe? Then again, if I do turn it up then the temperature of all that substrate will go up to that temp as well. Hmmmmmm