Okay so small update, I soaked him in the betadine solution and applied the cream again today so that makes twice that I've done it.

Im concerned because I tried to feed him today and he refused it, I've also noticed that his eyes are starting to get cloudy...the only issue is that he just shed on October 29th...somebody please help!?

For reference he is 11 months on the 10th and as far as I've seen, he only sheds once a month.