Here is what I have done for moving ball pythons over from live to F/T, which has (so far) a 100% success ratio given time:
Plan A: thaw out prey in refrigerator and then before feeding, put it in a plastic bag submersed in warm water to warm up the prey. I will note that if the prey gets wet during the process, try and dry it off some. In my experience, snakes seem to have an easier time swallowing prey with dry fur. I do believe their is merit to initially soaking prey in warm water as freezing dehydrates prey items that would normally have a higher water content. Offer the prey normally using tongs and see if your snake will take it.
If that fails....
Plan B: Use prey small enough to feed doubles, give one live and let the snake eat it. After it swallows it and resets it's jaws, offer the 2nd F/T prey item. They are usually prey antsy to gobble up something else and will take it.
If that fails, I space feeding out by an extra day and try it again the next week.
Eventually it usually works, as the grow older they get let anxious and more accustomed to the routine making refusals less likely in my experience.
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