I just came home with a tiny "lighter" colored bp for the same reason. They're really struggling with their rainbow boa to get it to feed. The guy helping me with crickets seemed distraught over it( I didn't ask he brought it up when I mentioned the bp seemed underweight and looked dehydrated). Its all teenagers working there and I don't think they're given the tools to properly care for reptiles. Their leopard geckos look awful. Well fed but they're overcrowded. You did a good thing. Holding these places accountable is the answer, IMO, the animals already exist.