In this case you do not know enough about the situation to know one way or the other and I am not saying this in a derogatory tone, just an informative one. Unless you have served or at least lived as a military family member you cannot understand why rules like this exist. I could go through miles of explanation but this is not the place for it. The short explanation is that you basically sign any rights you have away when you join the service. There are some rules that are basically bull, but most are there for good reasons. I am trying to help this soldier. This is absolutely not the correct or effective way to accomplish something in the military and honestly in this case the soldier is wrong.