Yes, I didn't think they had no source of heat. Again, it's just the disgust that this animal is in such horrible shape and still out on the sales floor being housed with multiple snakes like nothing is wrong instead of alone in a smaller, quiet place where it has a better chance at starting to eat again. Maybe it has nothing to due with poor husbandry and has a parasite or genetic problem causing it's decline but either way it shouldn't be on the sales floor and it didn't get that bad in just a few days or weeks.