TERRIBLE! I really have no idea how Petco structures its communication and accountability between regions and stores, but i would like to mention that my local Petco (Rt 9, Manalapan NJ, if anyone is local) always seems to be very adept with herp husbandry. I always notice the tanksare clean, have several thermo and hydrometers, and the BP's always live on coconut, which i have seen the employees change while i was there (and i don't even go all that often). When i talk to them about my boa, specifically the one or two guys who tend to stay in the reptile and fish section, they always have tips and information beyond the corporate spiel, like they actually know snakes. I'm not trying to advocate for big pet chains or anything, just thought that among the (well deserved) lambasting, this one Petco deserved a little credit.