Hey new snake mama, congratulations on your new baby! I read you bought a climbing log/hide from petsmart. I'm not sure which one you have, but I had one that I purchased at petsmart as well for my first BP and he shoved himself way deep inside. I got scared thinking he was stuck because he packed himself in so far and deep and it was feeding day! I tried feeding him and he didn't come out or strike at the rat. Took him three or four days to finally see him out of it, so then I immediately removed it. I recommend doing some more searching around here on the site and you'll find more instances like mine and how they filled up the log or just removed it if you do choose. You can also see examples of it on YouTube. I hope this gives you some insight and helps!