I think the post sale experience is just as important as the presale. You have worked so hard to win someone's business, once you put a great looking animal in their hands, that is your opportunity to secure them as a long time customer, fan, and supporter.
Of course that starts with a great looking, healthy animal.
But the presentation and professionalism is also important. Your packaging, paperwork, contact info, those all play a key role as well.
We have done a bunch of photo galleries that show shipping technique from different breeders, with different species, and I think they show a lot of thought and consideration for the animals, as well as a professional presentation-
ball pythons- https://www.facebook.com/SYReptiles/photos/?tab=album&album_id=1024687237554442
baos- https://www.facebook.com/SYReptiles/photos/?tab=album&album_id=878513622171805
geckos- https://www.facebook.com/SYReptiles/photos/?tab=album&album_id=878507755505725
All of the various species shipping albums- https://www.facebook.com/SYReptiles/photos/?tab=albums
As for exterior labeling, there is a legal federal requirement involving the Lacey Act, and the F&W services have become more particular about it over the years. We cover proper Lacey Act labeling at ShipYourReptiles, in the Get Help section.
Great thread.
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