That quote is what earned Smynx the title "Queen of Common Sense."
Sometimes we need to remember what Mama said -- say it nicely or don't say it! A place like here, we can't *force* others to do what we think is best (with the possible exceptions of the households with more than one B-P.net member), and saying things harshly is more likely to result in someone leaving the forum than changing methods or opinions, in my experience.