I'm also a noobie snake owner so hopefully some one can chime in.
I'd inspect the logs or hides for any sharp edges, if there is any I'd shave/sand them down.
As for her I do not know, I would think biotine/neosporin to a dry rag and gently rub that are to make sure it doesn't get infected and help heal.
HOWEVER again I do not know, that's just me theorizing, before doing anything to her I'd wait for more expert advice !
can you upload any pictures to imgur/photobucket for us to see?