i'm assuming it's touching the heat tape, but is it under it? like sandwiched between the heat tape and rack (probably in a carved channel)? or resting on top of the heat tape between tubs?
the 97degree temp in tub indicates the t-stat probe is not reading your heat tape temp correctly therefore not turning off or holding stable at 89. this could be due to improper placement/contact or overexposure of the probe (to air). make sure the probe is directly in contact with the black heating element of the heat tape and cover the flip side/non-contact side with aluminum tape.