I'll let you know in a few day? I ordered the sweaterbox rack from them, with dividers until my little slithers get big enough for the full size tub. I got an email the next day with my order on it and a tracking number, which denoted a two-part shipment - I'd ordered a few other things as well. The tracking number gave me a delivery date, but it never said that anything had been shipped - on the delivery date, the smaller items I'd ordered arrived, so I emailed to make sure that the rack wasn't supposed to have arrived, as well. It does say give them a two week lead time - I just wanted to be sure. The response I got was that it would be shipped in two days. A week later, I called, and was told that it would ship by the following Monday. The following Tuesday I emailed again, and was told that it would ship within two days. That time, it actually DID ship in two days, and is scheduled to arrive today.

I was told when I called that the delay had been due to their machinery malfunctioning. So basically, it took about a three week lead time in the end, despite their assurances. I'm waiting to see what the rack and dividers look like before I decide if I'll order from them again.