I see things have not changed much, I watched Baby Balls die from starvation, because Corporate says FT only , I went straight to the top and spoke my piece and showed them the pictures from day one did it help it sounds like they took it in one ear and right out the other. Very sad because the potential is their to do it right. I worked for Blue Buffalo in the Petco store and I spoke my rants to management ,but again Corporate rules even if they are wrong . My First Ball my Pastel was at deaths door, I bought her to give her to give her the best chance to thrive and live, she is my best eater...........I alone can't take on Petco/Petsmart it's gonna take a lot to confront Corporate it would need to be highly organized and with Media coverage with an Attorney to represent us.