I did the day we got her I spoke to the CEO made complaints an will continue to right complaints an speak to anyboy that will here me out they at aware that we took her to the vet. An the vet wrote a leter an offers his contact info to confirm my claims trust when I say I will not stop to protect mistreated animals. The vet was mortified with her size an was so happy to see she was eating finally. An gaining weight. He told me he will back me up with whatever help I need to stop this cruelty to animals.