That sounds like a great person to deal with and nice to see you got video proof too! As others mentioned, it's soo much easier to switch a juvenile to ft from live. I've got most of my bp as babies and had them taking ft the first offering no problem. My one pied girl I got when she was just over a year, nope. I have tried every method online to try switching her to ft for over a year now and the longest I've let her fast is 3 months before caving and giving her live so she wouldn't lose more weight. Of course now I've been contemplating getting a 2 year old on live that I'm sure will be a huge PITA to switch. Anyways, glad to see it will work out for your new friend. What is it?