Can a breeder refuse a refund?

[MarkS]

One thing that I highly recommend is to NOT have any animals shipped directly to your home, but rather to a FedEx or UPS facility instead. Once you receive the package, open it IN the store, not at home. This way if you open the box and the animal shipped does not match the description or expectations, you can refuse to accept the shipment, and not take the animal into your possession. This leaves no potential questions as to how the animal was treated or cared for while in your home.

The one and only time I ever did this, the attendant freaked out because I was opening a box with a SNAKE in it. I've decided since then that it wasn't worth the hassle and I've never had a problem with a snake shipped to my home.

[JoshSloane]

The one and only time I ever did this, the attendant freaked out because I was opening a box with a SNAKE in it. I've decided since then that it's wasn't worth the hassle and I've never had a problem with a snake shipped to my home.

Sometimes the employees will be hesitant, but mostly they are just interested. You don't have to pull the snake out and pass it around, usually just opening the box and taking a peak at the snake lets me know if it is the animal I ordered and if its healthy.

[MarkS]

Sometimes the employees will be hesitant, but mostly they are just interested. You don't have to pull the snake out and pass it around, usually just opening the box and taking a peak at the snake lets me know if it is the animal I ordered and if its healthy.

I didn't even get the box all the way open and she started to panic. Just wasn't worth it to me.

Fear of snakes is one of the more common phobia's and while you or I may think that being scared of a ball python is silly and ridiculous, it's very real to the person experiencing the fear. I think people have a reasonable expectation to not be forced to face their worst fears in their own workplace.

[JoshSloane]

I didn't even get the box all the way open and she started to panic. Just wasn't worth it to me.

Fear of snakes is one of the more common phobia's and while you or I may think that being scared of a ball python is silly and ridiculous, it's very real to the person experiencing the fear. I think people have a reasonable expectation to not be forced to face their worst fears in their own workplace.

I just take the box, step aside and take a look in. No one has to face any fears.

[MarkS]

wouldn't have made any difference since she was already a little anxious handling a box marked 'Live Reptiles'

I feel pretty strong about this but I don't want to hijack this thread any further. If you want to start a new thread on this subject I'll be happy to join in.

[JoshSloane]

wouldn't have made any difference since she was already a little anxious handling a box marked 'Live Reptiles'

I feel pretty strong about this but I don't want to hijack this thread any further. If you want to start a new thread on this subject I'll be happy to join in.

You can start a new thread if you want, this is probably my last input for this subject though.

Breeders rightfully protect their own financial and business interests with terms of sale and shipping policies. As buyers we have to be aware of this and prepared to protect ourselves in the event something accidentally or otherwise occurs that leaves us with a sick animal, or one unrepresentative of the intended purchase. The longer the animal is in the buyer's possession for, the less leverage there will be in contesting the charges. Additionally, I have read some live arrival guarantees that are actually void if the animal is shipped directly to a home, and not to a fedex facility.

It is pretty easy to go to your car, look the snake over quickly and check for any visual signs of illness before bringing the animal into your home. I don't always do this, but if the seller isn't widely known in the community it is best to take precautions.

[Reinz]

Maybe things have changed, but back in day if you opened a box, that WAS considered accepting it.

Sure you could send it back, but you had to pay new shipping fees.

[Kokorobosoi]

Last time I got something at the post office, opening it was acceptance. Had to pay to return it. Pretty sure its the same with fed ex. (maybe two months ago this was)

[Stewart_Reptiles]

We are drifting away here the original question is

Can a breeder refuse a refund?

not bout opening packages at various ship center to facilitate easy return, while an interesting subject a new thread would be better suited. Thanks

[SCWood]

Thank you for all of the answers! I understand everybody's points of view of the subject. I think my friend has some new insight and now she's going to be much more careful with purchases. For now, the seller told her to take her time to think it over and get back to her.

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