Herper needs help! - Minnesota

[Mr. Misha]

Hy guys, can anyone local to the Twin Cities area help out a young newbie herper in need? OrientalSpade is a new member that was on the forum the other day in this post looking for help with their ball python's humidity problem. Come to find out after we did a bit of skyping that they spent over $500 dollars at Twin City Reptile purchasing the equipment the sales people advised for a single female adult bp. This was money given to OS by a non-profit so they could get pet snake as a therapy animal, but after all that money, the set up didn't even have basics. Only one hide, expensive, specialized UV lighting, no belly heat and no thermostat? You've gotta be kidding me! I told them they should go and talk to the store as well as the non-profit that helped them out to see if something can be worked out about refunds or exchanges on the unnecessary equipment so that their girl Roxy can get set up nice and cozy with the right stuff, but OS is young (as in a minor) and scared of being given the run around. They're having me make this post because they're still new and kind of intimidated by such a huge community, though I assured them we're mostly harmless and rarely bite. I'd help directly but I'm over in Eastern Washington. Is there anyone in the area who would want to help a kid out by being a knowledgeable advocate?

For $500 there should definitely be enough to get all the necessary things required for a proper setup. Is there an adult he/she can turn to to handle the exchange or refund?

If the OP can't get an exchange (which I honestly don't see why they wouldn't) I have a couple of things I can donate including an on/off thermostat and a UTH. Just DM me the address and let me know what else is needed. I have a couple of things left from my glass tank days.

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