I'm still kicking myself in the butt over my recent purchase from RodentPro.. They sent me fuzzy rats with freezer burn that were obviously frozen alive. Most were wet, all were stuck together and almost all of the top layer were covering their noses and screaming.. Not a good death.. Never again will I stray from www.RodentPlus.com. They have amazing customer service and I NEVER get limbless, freezer burnt pinkies.. Not to mention I can get my bugs shipped from there too, which is a huge deal for me.