Quote Originally Posted by Micky1407 View Post
I can send you the files but they were under the file sizes, I tried multiple sizes. I also tried different formats both jpeg and png to see if that made a difference. It didn't matter what the file was or if I uploaded it direct or to a hosting site to link the file, so not sure how sending it to you could help? Is there any known issues that I could try?
There is no known issues sending it to me would allow me to try it on my end and narrow down the issue to see it is it the image itself or YOUR account.