I kinda thought that you would put a fire under them, but, follow up and check to make sure the manager does not give them a snow job. That manager needs to be replaced, and if the snakes are not eating they need to go to a vet. The woman who is the reptile manager in my local petco will put any snakes in the wellness room if they miss 2 meals, and to a vet if they miss 4, since all their bps are babies and can't afford to miss too many meals. Petco doesn't sell that many animals, that they can't be properly kept, by expairienced people.