Couldn't agree with you more. The people here have been great to me! I understand what you mean by the region. I live in Mass and currently it is 65 degrees but in 2 months it will be in single digits. The good news is that this display is going in my bedroom so the temperature in the room is thermostat controlled as well. I take the same approach as you, I always observe my animals as they are all different. I take my animals and their well being very seriously to the point of intense spoiling. My 4 year old pit/boxer mix sleep on an actual temperedic mattress and has her own coach in the living room hahaha. I just love that Im getting such an awesome foundation as a starting point. This way when my little baby does arrive I can focus on her individual needs and tweak things from there. Thanks a lot for your advice and input