Try getting a small plastic tub with a lid and fill it with lukewarm water up to two thirds of your snakes body height. Put a washcloth in one side that she can slither over and rest out of the water on if she wants to. Make sure you use filtered water without chlorine. Put your snake in the tub and put the lid on. Stay with your snake at all times. She should slither around in there and go over the washcloth to help get the skin off. You can leave her in there for as long as you want but I wouldn't go over 20 minutes. Periodically check on her to see how she's doing. If it's been too long and she hasn't got the skin off you can hold the washcloth in your hand and let her slide through it. Hope this helped. If worked well for me!