Quote Originally Posted by Eric Alan View Post
You're sceptical. Did you read the update in the post just before yours?

Edit: What you're calling fake is typical of a canned customer service response. Also, why would a large retail company hang out on a forum to have more than a post or two, much less make a profile picture. My guess? There's more than a few Petco employees that are members here that may have alerted someone in their office to this post. Good on them for follow-up.
Eric, I will humbly admit that I misread her last post. My brain read it as "waiting for a response". Don't ask how. I think I need more sleep. I'm glad her concerns were addressed. Hope there's a happy ending to this story.


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